Delivery Policy 

All orders are subject to product availability.

WE OFFER WORLDWIDE SHIPPING.

Orders will be processed within 3 working days. Please note that we consider working days as Monday-Friday. This time excludes the shipping times.

You will receive your tracking details by email when your order has been processed and ready for collection from the courier. Please allow 1-2 business days for your tracking number to be updated. (If you have received your tracking information on a Friday, it may not update until Monday when the shipment is collected from our warehouse).

Shipping Fees  

If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery, and the number of items ordered, and in addition, your order may be delivered in separate shipments.

Fees

The cost of shipping will depend on your delivery address. After entering your delivery address at check out you will be able to view the delivery options available to you and their cost.

Additional taxes and charges 

Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value-added tax, customs duties, and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.

www.guapi.ch will not deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of United Arab Emirates.